Privacy Policy
We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit our website or make a purchase.
Information We Collect
We may collect personal information such as your name, email address, phone number, shipping address, billing information, and order history. We may also collect non personal data including browser type, device type, and usage patterns.
How We Use Your Information
We use collected data to process orders, communicate with customers, improve our services, provide customer support, and comply with legal obligations. We may send service related updates regarding orders or account activity.
Cookies and Tracking
Our website may use cookies and analytic tools to enhance user experience and evaluate website performance. Cookies help us remember preferences and understand how visitors interact with our site.
Sharing of Information
We may share personal information with trusted service providers that assist in order fulfillment, payment processing, and delivery. These third parties will only have access to necessary information and must comply with data protection requirements.
Data Security
We implement commercially reasonable measures to safeguard personal data. However no transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Age Restrictions
Our website is not directed to individuals under the age of thirteen. We do not knowingly collect data from children. If such data is discovered it will be deleted.
Changes to Privacy Policy
We may modify this Privacy Policy from time to time. Updated versions will be posted on this page and continued use of the website will indicate acceptance of changes.
Exchange and Refund Policy
We do not issue refunds for any purchase made on Asaasalhaya.com. Instead we offer an exchange option subject to the terms outlined in this policy.
Eligible Exchange Requests
Exchange requests must be submitted within seven days of delivery. Items must remain in unused and original condition. Evidence of purchase is required to authorize an exchange.
Non Eligible Items
Items that have been worn, washed, altered, damaged, or missing original packaging and tags are not eligible for exchange.
Damaged or Incorrect Items
If you receive an incorrect or damaged item, you must notify us within two days of delivery for review. Once verified, we will arrange shipment of the correct item at no additional cost to you.